Contact Center Solution

Mirnet has fostered strategic partnerships with most contact center technology and OEMs and is able to offer best-in-breed solutions.

Contact Center Solution

Mirnet has fostered strategic partnerships with most contact center technology and OEMs and is able to offer best-in-breed solutions. With the adequate skill and expertise we are able to stitch together various components to offer a seamless experience to our customers’ end-customers.

The followings solutions are offered:

  • Voice – inbound/outbound
  • Self-service solutions
  • Multimedia management
  • Video based contact centers
  • CRM integrations
  • Social media integration
  • Quality/compliance solutions
  • Reporting and analytics
  • Back office automation
  • Packaged applications
  • Work force optimization solutions

Related service

Wireless

In today’s word, people are always connected to one another despite of being physically dispersed due to smartphones, laptops, tablets, e-readers etc.

IP Telephony

Mirnet offers IP telephony service uses an internet connection to send and receive voice data.

Data services

Mirnet offers Point to Point and Multipoint IP Transit over MPLS backbone across major cities in the country
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