Mirnet has fostered strategic partnerships with most contact center technology and OEMs and is able to offer best-in-breed solutions. With the adequate skill and expertise we are able to stitch together various components to offer a seamless experience to our customers’ end-customers.
The followings solutions are offered:
- Voice – inbound/outbound
- Self-service solutions
- Multimedia management
- Video based contact centers
- CRM integrations
- Social media integration
- Quality/compliance solutions
- Reporting and analytics
- Back office automation
- Packaged applications
- Work force optimization solutions
