Contact Center Solution

Mirnet has fostered strategic partnerships with most contact center technology and OEMs and is able to offer best-in-breed solutions.

Contact Center Solution

Mirnet has fostered strategic partnerships with most contact center technology and OEMs and is able to offer best-in-breed solutions. With the adequate skill and expertise we are able to stitch together various components to offer a seamless experience to our customers’ end-customers.

The followings solutions are offered:

  • Voice – inbound/outbound
  • Self-service solutions
  • Multimedia management
  • Video based contact centers
  • CRM integrations
  • Social media integration
  • Quality/compliance solutions
  • Reporting and analytics
  • Back office automation
  • Packaged applications
  • Work force optimization solutions

Related service

Virtualization

Virtualization is the process of creating a virtual version of something like computer hardware.

Solution

The Service called IP Telephony or Hosted PBX service. The Hosted PBX Service is a all in one Business Communication solution based on IP Telephony.

Collaboration

In this competitive world, collaboration as a competitive advantage helps overcoming the challenge of executing and creating a corporate environment ecosystem that allows businesses to flourish.
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