Contact Center Solution

Mirnet has fostered strategic partnerships with most contact center technology and OEMs and is able to offer best-in-breed solutions.

Contact Center Solution

Mirnet has fostered strategic partnerships with most contact center technology and OEMs and is able to offer best-in-breed solutions. With the adequate skill and expertise we are able to stitch together various components to offer a seamless experience to our customers’ end-customers.

The followings solutions are offered:

  • Voice – inbound/outbound
  • Self-service solutions
  • Multimedia management
  • Video based contact centers
  • CRM integrations
  • Social media integration
  • Quality/compliance solutions
  • Reporting and analytics
  • Back office automation
  • Packaged applications
  • Work force optimization solutions

Related service

Software

VoIP is a technology that delivers voice over the Internet. It is also called IP Telephony, Internet Telephony, and Internet Calling.

SMS Services

Mirnet SMS provides messaging service for prompt and direct communication.

Unified Communication

Unified communications (UC) is a business and marketing concept describing the integration of enterprise communication services.
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