Contact Center Solution

Mirnet has fostered strategic partnerships with most contact center technology and OEMs and is able to offer best-in-breed solutions.

Contact Center Solution

Mirnet has fostered strategic partnerships with most contact center technology and OEMs and is able to offer best-in-breed solutions. With the adequate skill and expertise we are able to stitch together various components to offer a seamless experience to our customers’ end-customers.

The followings solutions are offered:

  • Voice – inbound/outbound
  • Self-service solutions
  • Multimedia management
  • Video based contact centers
  • CRM integrations
  • Social media integration
  • Quality/compliance solutions
  • Reporting and analytics
  • Back office automation
  • Packaged applications
  • Work force optimization solutions

Related service

Solutions Business

Mirnet delivers customized business solutions to organizations that accelerate revenue growth, increase market penetration, optimize operating costs and improve employee productivity by embedding communication in their business processes.

Online data backup & disaster recovery

Backup and disaster recovery (BDR) is a combination of data backup and disaster recovery solutions that work cohesively to ensure a company’s business continuity.

Collaboration

In this competitive world, collaboration as a competitive advantage helps overcoming the challenge of executing and creating a corporate environment ecosystem that allows businesses to flourish.
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