Contact Center Solution

Mirnet has fostered strategic partnerships with most contact center technology and OEMs and is able to offer best-in-breed solutions.

Contact Center Solution

Mirnet has fostered strategic partnerships with most contact center technology and OEMs and is able to offer best-in-breed solutions. With the adequate skill and expertise we are able to stitch together various components to offer a seamless experience to our customers’ end-customers.

The followings solutions are offered:

  • Voice – inbound/outbound
  • Self-service solutions
  • Multimedia management
  • Video based contact centers
  • CRM integrations
  • Social media integration
  • Quality/compliance solutions
  • Reporting and analytics
  • Back office automation
  • Packaged applications
  • Work force optimization solutions

Related service

Unified Communication

Unified communications (UC) is a business and marketing concept describing the integration of enterprise communication services.

Software

VoIP is a technology that delivers voice over the Internet. It is also called IP Telephony, Internet Telephony, and Internet Calling.

Data Center

Data center is a facility that centralizes an organization’s shared IT operations and equipment for the purposes of storing, processing, and disseminating data and applications.
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